Verispan Job Opportunities http://www.verispan.com/about/working_at_verispan.php Fri, 16 May 2008 11:34:36 +0100 FeedCreator 1.7.1 http://www.verispan.com/images/new/logo.gif http://www.verispan.com/about/working_at_verispan.php Visit Verispan http://www.verispan.com/about/job_details.php?id=602 • Sales Growth within assigned client base (80% of time in sales activities); • Thorough understanding of assigned Verispan products and services. Maintain expertise through ongoing training opportunities and self study; • Drive the acquisition of new and expanded business for utilization of Verispan data/ services by assigned target audience within client to achieve sales targets; • Support Group Directors in uncovering opportunities. Develop and propose new services or integrated solutions to clients and prospects; • Translate client business issues and identify Verispan products and services that will deliver maximum insight and value to clients; • Follow approved processes for drafting, submitting and finalizing contracts and proposals/SOWs (Statements of Work). • Uncover, build and nurture relationships with data users and key decision makers within assigned organizations; • Regular client contact with onsite activity a minimum of 2 to 3 days per week (Avg. 3 days per week). • Collaborate with internal departments, such as client solutions, product management and HCR in the development and implementation of strategies, plans and business models; • Maintain timely and accurate reporting for all administrative responsibilities. http://www.verispan.com/about/job_details.php?id=610 • Sales Growth within assigned client base (80% of time in sales activities); • Thorough understanding of assigned Verispan products and services. Maintain expertise through ongoing training opportunities and self study; • Drive the acquisition of new and expanded business for utilization of Verispan data/ services by assigned target audience within client to achieve sales targets; • Support Group Directors in uncovering opportunities. Develop and propose new services or integrated solutions to clients and prospects; • Translate client business issues and identify Verispan products and services that will deliver maximum insight and value to clients; • Follow approved processes for drafting, submitting and finalizing contracts and proposals/SOWs (Statements of Work). • Uncover, build and nurture relationships with data users and key decision makers within assigned organizations; • Regular client contact with onsite activity a minimum of 2 to 3 days per week (Avg. 3 days per week). • Collaborate with internal departments, such as client solutions, product management and HCR in the development and implementation of strategies, plans and business models; • Maintain timely and accurate reporting for all administrative responsibilities. http://www.verispan.com/about/job_details.php?id=599 • Sales Growth within assigned client base (80% of time in sales activities); • Thorough understanding of assigned Verispan products and services. Maintain expertise through ongoing training opportunities and self study; • Drive the acquisition of new and expanded business for utilization of Verispan data/ services by assigned target audience within client to achieve sales targets; • Support Group Directors in uncovering opportunities. Develop and propose new services or integrated solutions to clients and prospects; • Translate client business issues and identify Verispan products and services that will deliver maximum insight and value to clients; • Follow approved processes for drafting, submitting and finalizing contracts and proposals/SOWs (Statements of Work). • Uncover, build and nurture relationships with data users and key decision makers within assigned organizations; • Regular client contact with onsite activity a minimum of 2 to 3 days per week (Avg. 3 days per week). • Collaborate with internal departments, such as client solutions, product management and HCR in the development and implementation of strategies, plans and business models; • Maintain timely and accurate reporting for all administrative responsibilities. http://www.verispan.com/about/job_details.php?id=603 • Sales Growth within assigned client base (80% of time in sales activities); • Thorough understanding of assigned Verispan products and services. Maintain expertise through ongoing training opportunities and self study; • Drive the acquisition of new and expanded business for utilization of Verispan data/ services by assigned target audience within client to achieve sales targets; • Support Group Directors in uncovering opportunities. Develop and propose new services or integrated solutions to clients and prospects; • Translate client business issues and identify Verispan products and services that will deliver maximum insight and value to clients; • Follow approved processes for drafting, submitting and finalizing contracts and proposals/SOWs (Statements of Work). • Uncover, build and nurture relationships with data users and key decision makers within assigned organizations; • Regular client contact with onsite activity a minimum of 2 to 3 days per week (Avg. 3 days per week). • Collaborate with internal departments, such as client solutions, product management and HCR in the development and implementation of strategies, plans and business models; • Maintain timely and accurate reporting for all administrative responsibilities. http://www.verispan.com/about/job_details.php?id=608 • Participate as an integral team member of the Syndicated Analytics department within Verispan’s Client Solutions Group and provide exceptional client service to all clients (internal and external) • Demonstrate ownership of the short and long-term objectives of the promotional audit services • Ensure quality and timeliness of client deliverables • Represent the promotional audit services and the department and Verispan at client meetings • Train clients on the promotional audit services, as well as the nuances that are specific to each client’s need; grow towards eventually being able to present multiple services including custom presentations and debriefings • Assist and consult with clients regarding questions on research data applications in specific product areas, including interpretation of variables, methodology, caveats to data results and information usage recommendations • Communicate client feedback to the department in an effort to maintain positive client relations and to enhance existing services • Provide daily client contact logs • Provide weekly status reports to departmental management and contribute toward monthly and quarterly progress meetings • Interface and strategize within the department, as well as other internal departments, including Client Solutions Group, Product Management, Client Management, Client Operations and Research & Development. • Maintain and recruit panelists for the Managed and Institutional Markets audits, according to set timetable • Recruit managed care and long term care pharmacy and medical executives for any special projects or ad hoc requests • Conduct survey interviews with recruited panelists via the telephone or e-mail • Assist with survey design and analysis for both audits and custom projects • Prescreen and edit collected survey forms as determined by the project leads, and make all necessary callbacks for clarification of survey information • Continuously expand knowledge of the pharmaceutical and managed care and institutional markets industries by reading relevant literature and interacting with clients • Offer a positive upbeat approach to all aspects of the job http://www.verispan.com/about/job_details.php?id=605 Has an in-depth understanding of the Verispan De-identified Healthcare Claims database, including collection methods, key statistics, projection methodology and competitive benefits. Is knowledgeable in project methodology and design of the Patient and Prescriber syndicated services. Possesses a working knowledge of custom Patient & Prescriber capabilities. Is able to prep for consulting with client on methods and study design to complete assigned projects, with minimal assistance from more senior team members Helps to drive custom project consultation with limited assistance from more senior team members Understands project flow and is able to effectively communicate business needs and timelines to project team. Works to proactively communicate potential issues to project team and client to avoid and/or soften delays, with minimal input from manager. Has a working knowledge of revenue recognition rules for assigned projects, and proactively communicates delays to management. Develops good relationship with and provides quality support to Client Management Frequently provides guidance on methods and study design to junior members of the team. Has working knowledge of other Client Solutions services through active participation in the cross-training program. Works to build relationship with other Client Solutions and Verispan teams. Provides input on new product and services concepts, when asked. http://www.verispan.com/about/job_details.php?id=539 Has an in-depth understanding of the Verispan De-identified Healthcare Claims database, including collection methods, key statistics, projection methodology and competitive benefits. Is knowledgeable in project methodology and design of the Patient and Prescriber syndicated services. Possesses a working knowledge of custom Patient & Prescriber capabilities. Is able to prep for consulting with client on methods and study design to complete assigned projects, with minimal assistance from more senior team members Helps to drive custom project consultation with limited assistance from more senior team members Understands project flow and is able to effectively communicate business needs and timelines to project team. Works to proactively communicate potential issues to project team and client to avoid and/or soften delays, with minimal input from manager. Has a working knowledge of revenue recognition rules for assigned projects, and proactively communicates delays to management. Develops good relationship with and provides quality support to Client Management Frequently provides guidance on methods and study design to junior members of the team. Has working knowledge of other Client Solutions services through active participation in the cross-training program. Works to build relationship with other Client Solutions and Verispan teams. Provides input on new product and services concepts, when asked. http://www.verispan.com/about/job_details.php?id=540 Has an in-depth understanding of the Verispan De-identified Healthcare Claims database, including collection methods, key statistics, projection methodology and competitive benefits. Is knowledgeable in project methodology and design of the Patient and Prescriber syndicated services. Possesses a working knowledge of custom Patient & Prescriber capabilities. Is able to prep for consulting with client on methods and study design to complete assigned projects, with minimal assistance from more senior team members Helps to drive custom project consultation with limited assistance from more senior team members Understands project flow and is able to effectively communicate business needs and timelines to project team. Works to proactively communicate potential issues to project team and client to avoid and/or soften delays, with minimal input from manager. Has a working knowledge of revenue recognition rules for assigned projects, and proactively communicates delays to management. Develops good relationship with and provides quality support to Client Management Frequently provides guidance on methods and study design to junior members of the team. Has working knowledge of other Client Solutions services through active participation in the cross-training program. Works to build relationship with other Client Solutions and Verispan teams. Provides input on new product and services concepts, when asked. http://www.verispan.com/about/job_details.php?id=617 Director level position to develop and implement new methodologies and offerings in the Marketing Effectiveness product line. These include, but not limited to, design and implementation of statistical analysis in key areas such as customer and physician segmentation, marketing mix modeling and promotion optimization. This position would also support, implement, and improve the more traditional offerings including patient conversion and retention, patient compliance, life-time value of patients, program ROI, and marketing effectiveness. The administrative reporting will be to a Senior Director within the group. This position would contribute to the development of all members of Marketing Science and other departments in terms of providing statistical analysis, advice and training. ƒ³ Preferably have experience in working with both physician and patient level data and with promotions oriented to both these groups ƒ³ High level of intelligence and analytical ability ƒ³ Ability to work independently or in a team setting is critical while managing multiple projects ƒ³ Able to use creative and novel approaches to tackle client objectives and exercise diligence and thoroughness in analysis ƒ³ Experience preparing advanced methodology sections of the proposals and translating methods into platform implementations for the project managers and data programmers ƒ³ Ability to train internal and external clients on basic and advanced methods ƒ³ Managing direct reports in previous positions a plus http://www.verispan.com/about/job_details.php?id=587 * Consulting – maintain at the highest levels of knowledge of Verispan’s patient capabilities, as well as in-depth knowledge of the industry and other Verispan services to help maximize the value of deliverables and post-sales consulting opportunities. * Client satisfaction – consulting with clients to maximize the value of patient deliverables, with an emphasis on supporting business expansion within clients. * Client engagements – work to develop client partnerships, with responsibility for managing all facets of client experience with regard to patient deliverables * Client service – provide timely and responsive client service that helps to establish Verispan’s goal of client service excellence * Collaboration – serve as a leader in matrix environment, with effectiveness in building relationships and driving toward common goals. * Deliverables – help to set and meet all client expectations for patient deliverables, including timeliness, accuracy and achieving business objectives. * Adding Value – drive innovative and proactive client support to ensure clients get the maximum value out of deliverables * Renewals – ensure that Verispan is providing a high perception of value with all deliverables to maximize the likelihood of business renewals. * Revenues – assure that all deliverables are sent on schedule for revenue recognition, elevate all threats to success and spearhead alternative solutions when issues arise. * Issue resolution – take ownership for successfully responding to client issues, including appropriate elevation and communication and driving quick responses that meet client demands, with an emphasis on innovative and long-lasting solutions. * Training – support advancement of effective client exposure and training on patient services to build awareness and usage of Verispan’s services within client organizations. * Sales support – support the Client Management team for pre-sales as needed, with a focus on connecting knowledge of client needs, the industry and Verispan services to help demonstrate Verispan’s advantages. * Team leadership – lead patient team by creating a work atmosphere that focuses on hiring, developing and retaining talent. http://www.verispan.com/about/job_details.php?id=614 Summary of Position Purpose: Responsible for the direct coordination of the patient business tactical processes including current engagement process, new product development, and current process enhancement. Create and maintain central process maps across all patient processes. Develop, maintain, and execute the product development and enhancement plan all functional areas. Documentation and Process Improvement • Coordinates and ensures documented patient processes are created and implemented across functional product areas. Works to gain buy-in from cross-functional areas and ensures compliance. • Monitors patient process costs across all product lines and means to explore, control, direct efficiencies associated with the process. • Ensures timely completion of product/process development and enhancements across all product lines. • Responsible for coordinating and submitting functional business cases required at the beginning of development plans. Clients • Responsible for working closely with Director, Strategic Marketing to ensure key marketing attributes are consistent with tactical development and enhancement attributes. • Some travel (5%) to off-site places may be required. Operations • Manages and develops 5 direct reports: o Patient Tactical Process – Marketing Effectiveness Functional Area Manager o Patient Tactical Process – Managed Care Functional Area Manager o Patient Tactical Process – Syndicated/Custom/SMA Functional Area Manager o Patient Tactical Process – Data Marts o Patient Tactical Process – Vector One Process http://www.verispan.com/about/job_details.php?id=612 * Manipulation of data in MS Access to address client questions * Loading Ids, relationships, demographics and other data elements into the HMI database * Matching client customer files to our HMI database * Assisting in the daily/monthly/quarterly release processes * Researching and writing profile publications * Run edit queries and resolve any issues * Load, quality assure and maintain data from a variety of sources http://www.verispan.com/about/job_details.php?id=601 As an Inside Sales Representative with Verispan, you will be responsible for identifying and soliciting new healthcare prescriber business opportunities working with various types of clients including: marketing communications companies, medical and surgical device companies, list brokers, continuing medical education (CME) companies, direct mail houses and advertising agencies. You will be responsible for generating sales quotations, completing sales documentation (SOWs and WFR Forecasting) plus handling customer inquiries and facilitating all client specification documents. You will need to be able to convey client specs to internal support services and provide guidance to answer all client questions. * You must be able to develop a working territory and business plan to support your sales objectives and goals with each new calendar year. * Be able to pro-actively identify potential sales opportunities within sales territory and client assignments plus provide selling support across all Verispan products and services. * You should be able to negotiate effectively to meet needs of clients while maintaining a profitable Healthcare Prescriber sale. The ability to cross-sell other product services is required as clients will request information surrounding any and all Verispan products. * You should possess the innate ability to listen to what clients are requesting and be able to pro-actively answer those questions where appropriate. * Provide weekly and monthly forecasting reports; reporting on growth/opportunities, sales, competitive activity, and any issues/trends affecting marketplace. * Maintain current database of accounts within the current contact information, and provide any detail related to any of your assigned accounts. * Position must be able to process specifications and count requests for any needed backup support. Being able to perform these functions allows true understanding of product offering. * Position will require some local travel to Pennsylvania, New Jersey and New York for face-to-face meeting request. Other client meetings and Verispan meetings required and can be determined/assigned with each calendar year. http://www.verispan.com/about/job_details.php?id=613 ƒ³ Participate as an integral team member of the Market Research Department providing client service to all levels of pharmaceutical research analysts and management. ƒ³ Assist clients with questions on research data applications in specific product areas, including interpretation of variables, methodology, caveats to data results and information usage recommendations. ƒ³ Handle client requests, which includes running data reports, interpreting results, performing spreadsheet analysis, and creating presentations. ƒ³ Communicate client feedback to the Market Research team in an effort to maintain positive client relations and to enhance existing products. ƒ³ Complete weekly, monthly and quarterly ad-hoc deliverables on schedule. ƒ³ Responsible for proofreading deliverables. ƒ³ Expand knowledge of pharmaceutical trends and developments by reading industry literature and through client exposure. ƒ³ Participate in in-house training sessions on audit methodology and the Report Generator System for specific product area; may also include training at client site. ƒ³ Expand knowledge of Verispan services by traveling with senior team members and attending in-house training on other services. ƒ³ Assist product team and upper management with custom projects, ad-hocs and data needs. ƒ³ Contribute analytical writing to monthly product newsletters and client notices/bulletins. ƒ³ Interface with management and other internal departments, including Operations, Programming, Software and Marketing. ƒ³ Provide daily client contact logs and weekly status reports to management http://www.verispan.com/about/job_details.php?id=595 • Setting up/executing a statistical model that estimates diagnosis and procedure volume at the hospital level using SAS as the major tool. • Interpreting statistical diagnostics to establish if the model is a good fit. • Updating/quality assuring/maintaining inpatient and outpatient hospital medical databases. • Following/creating new quality assurance protocols to insure data integrity. • Consulting with clients regarding the appropriate ICD9, DRG, or CPT4 codes to use to capture a particular market of interest. • Creating custom reports using various databases to address clients’ business questions using Excel, Access, or other standard tools. • Managing data investigations to establish/identify root causes to explain a problem or issue. http://www.verispan.com/about/job_details.php?id=615 • Provide effective and efficient installation, user training, and support to clients on all software and data products and services. This includes:  Conduct preliminary client needs analyses, QC client InSite NG and flat file subscriptions, lead training sessions, provide ongoing telephone and on-site support to clients and end-users.  Act as project leader for the client on new system creation; upgrades and add-ons to ensure project deadlines are met.  Provide assistance in running & delivering ad hoc reports through software applications and/or Access queries • Develop relationships with customers to ensure excellence in service and use of Verispan software and data product while continually monitoring and building overall client satisfaction. • Serve as liaison between the client and multiple Verispan functional groups to:  Keep the clients’ needs in focus  Provide management with client feedback for purposes of product development & enhancements  Help the company develop the appropriate tools & efficient methods for effective client issue resolution  Report issues, deficiencies, and overall effectiveness of products as seen by the client • Conduct regular follow-up calls or visits with clients to assure full utilization of current subscription, & identify opportunities for expansion of data and applications into additional areas of the company, where applicable • Communicate client requests for additions, enhancements & changes to profiles and software applications. • Continuously expand knowledge of Verispan services and the pharmaceutical industry by traveling with senior team members, cross-training on other Verispan services, and reading industry literature • Provide weekly status reports to department management regarding strategic goals • Bring a positive, upbeat and team-oriented approach to all aspects of the job function http://www.verispan.com/about/job_details.php?id=570 •Designs and develops applications to meet complex client specifications •Processes very large data sets •Handles multiple projects with various deadlines in an organized and thorough manner •Interfaces with the clients and project managers •Takes initiative and shows good judgment in day-to-day operations •Sound work ethic and proactive attitude http://www.verispan.com/about/job_details.php?id=565 •Responsible for architecture and development of Data Marts. •Work closely with Client Management to understand the data requirements and design scalable, reusable solutions. •Estimate time requirements and work diligently to ensure all development initiatives and production cycles run on schedule and notify appropriate personnel when variances from the scheduler occur. •Handle various manual ad hoc projects. Assist in automating all manual processes •Communicate with immediate supervisor on the status of the work-in-progress, both verbal and written communications. http://www.verispan.com/about/job_details.php?id=616 1. Responsible for architecture and development of one ore more data marts. 2. Work closely with Product Management, Marketing Science, EDW Operations, Data Integrity and other teams to understand the patient level data and projection methodologies. 3. Estimate time requirements and work diligently to ensure all development initiatives and production cycles run on schedule and notify appropriate personnel when variances from the schedule occur. 4. Handle various manual ad hoc projects. Assist in automating all manual processes. 5. Communicate with immediate supervisor and other project team members on the status of the work in-progress, both verbal and written communications. http://www.verispan.com/about/job_details.php?id=618 Senior level Programmer Analyst to help implement and suport new methodologies and offerings in the Marketing Effectiveness product line. These include, but not limited to, design and implementation of broad analysis on patient data, medical data and hostpital data. Although the administrative reporting will be to one person, this position would help all members of Marketing Science and other departments in terms of providing statistical analysis, advice and training. o Willingness to learn, thinks creatively, and exercise diligence and thoroughness in analysis. http://www.verispan.com/about/job_details.php?id=598 - Assists internal and external clients on research questions for data applications, providing guidance on appropriate uses and limitations of syndicated audit data. - Design and implementation of statistical analysis as an integral team member of Strategic Audit Development. - Interpretation, documentation, and explanation of research in simple but accurate terms. - Works with internal and external clients to define problems propose solutions and negotiate best practical methods. - Helps provide strategic direction on projects. - Manages assigned projects from inception to delivery. - Responsible for running data reports, interpreting results, performing spreadsheet analysis, and contributing to presentations. - Completes weekly, monthly and quarterly ad-hoc deliverables on schedule. - Responsible for proofreading deliverables. - Expands own knowledge of pharmaceutical trends and developments by reading industry literature and through occasional client exposure. - Contributes to the preparation of in-house training sessions on audit methodology and the Report Generator System for specific product areas. - Assists colleagues with custom projects, ad-hocs and data needs. - Interfaces with Strategic Audit Development management and occasionally with other internal departments, including Operations, Programming, Software and Marketing. - Must be able to travel. http://www.verispan.com/about/job_details.php?id=552 Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises judgement within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Works with project managers and/or software developers to identify and clarify basic to moderately complex business requirements. Participates in business session to formulate business profile, collaborates with business technicians to research existing business and system processes, plans and conducts requirements and develops proposed statement of work. Collaborates with software developers to propose system solutions. May estimate high-level costs. Present findings to project teams. Consults with project teams during project implementation.